Road To Makkah Complaints Policy & Procedures

It is always unlikely to hear about the complaints regarding travel services we provide to our valuable customers. You can always write to our team as soon as possible at

Road to Makkah has been maintaining their travel services since many years and being a professional travel agent we always strive for better quality services day by day. Complaints are considered as an opportunity to enhance our level of services that’s why your suggestions and comments are reviewed closely.

In order to keep it, we ensure that any complaint lodge by the customer will be reviewed fairly with all evidences and according to our contractual obligations. You complaint will be acknowledged without any delay and proper investigation will be carried out within few weeks of receiving complaint. After all this procedure if you are not satisfied with our complaint handling process, you have complete right to forward your complaint to ATOL.